Testimonials
ordered by feedback arrival date...
Hi Ozgur:
I am writing this note rather belatedly. We want to convey to you and City of Sultans our appreciation for making our Turkiye experience memorable! All the arrangements made were flawless. The birthday cake and the wine bottle that was delivered to our room was indeed a very pleasant surprise. We will cherish the memories of your beautiful country and the hospitality of your people.
Thanks once again and we are highly recommending your services to all our friends.
Best Regards,
Shailesh, Rita and Rohan Bhobe
sbhobe[@-sign]yahoo.com
(November 2011)
My friends and I have long wanted to come to Turkey and finding a reputable tour company was a feat since there was a lot of tour companies. After much researching in the internet we came across City of Sultans tour company. I liked the City of Sultans tour company because of the ease in making the reservations and booking. I was able to call the 800 number and spoke directly to someone concerning the reservation. We ended up choosing the Turkey tour package which highlighted the places we wanted to see. Our tour guide Eren Bolek met with us on the first day of the tour. He was articulate and spoke English perfectly. He had thorough and extensive knowledge on the ancient sites of Anatolia which made learning and discovering Turkey very interesting. We visited the sites in Istanbul, Cappadocia which included the Underground City, Goreme Open Air Museum, Rock Cut Churches, Konya, Pamukale, Pergamum etc.
On the day we were at Ephesus to visit the house of the Virgen Mary it was snowing up in the mountain. Our driver Suleman Erkan was a very efficient driver who made our safety the highest priority. We all felt secure when he drove and made sure the vehicle was clean and warm.
I liked the fact that our tour was organized and the dossier was followed accordingly. Even though it was a full packed trip it was not done in a hurried fashion. Our tour guide Eren Bolek also showed us other places that wasnt included in the itinerary which made the trip more exciting. We liked the fact that he would adjust the shedule if there was some shopping that needed to be done besides seeing the must see sites. The hotels that we stayed were nice and the restaurants where we ate the food was tasty and delicious.
Our tour guide Eren Bolek really took care of our group and we really appreciate his genuine demeanor, professionalism and his positive attitude. He is truly an asset to the City of Sultans tour company and can rightfully be called the master of the guides in Anatolia.
I highly recommend City of Sultans tour company for your next holiday destination in Turkey.
knocxz[@-sign]yahoo.com
(January 2012)
Dear Ozgur,
My husband and I just returned from a wonderful trip to Istanbul. I wanted to write and commend you on your tour guide, Eren Bolek, who provided us with an excelent introduction to Istanbul. Eren was very knowledgeable, personable, and a perfectt tour guide. We enjoyed our entire tour with him, learned a lot, and look forward to returning to your beautiful city.
Thank you for your well-planned tour and for Eren!
Sincerely,
esta[@-sign]wccnet.edu
(December 2011)
We had two amazing days touring around with Eran. I can\'t imagine having a more in depth, fun time with anyone else. I would highly recommend City of Sultans Tour Company to anyone coming to Istanbul for the first time. You will get a personal, private tour of everything the city has to offer. Thank you Eran for showing us such a great time in Istanbul! Can\'t wait to come back with the kids!
lkarimpil[@-sign]gmail.com
(November 2011)
Thank you. We enjoyed our tours with your company. We really liked the guide that we had for the 2 days in Istanbul. He did a fabulous job.
Sincerely,
tt3[@-sign]twcny.rr.com
(October 2011)
Thank you for a wonderful tour of your beautiful city. Our guide was very good. She was knowledgeable and very helpful. We really enjoyed our time in Istanbul. We will definitely recommend your agency to friends and relatives.
Thank you again
sdvashi[@-sign]yahoo.com
(October 2011)
A big salute to a very efficient and excellent staff City of Sultans Tours ever has. It was a big privilege choosing you to tour Istanbul and to see so many interesting places and to experience Turkish culture in such a short 3 days. The itinerary was so tailored and very well organized from the time we arrived Istanbul. Though our flight was delayed for over an hour, we were met by a very patient and reassuring COS tour professional, Charlie (hope I spell your name right) who brought us to a centrally located nice hotel at the old city of Istanbul. The actual tours itself was beyond belief. To our tour professional, Eren, a million thank you\'s. You made our visit to Istanbul memorable, enjoyable, worthwhile, and very personalized - really fit for a Sultan. You made us feel like Royalty by doing beyond what was not included in the tour. Thank you so much for everything.
Fred and Vicky Mayuman, Houston, TX
Dora Rizarri, Houston, TX
Monina Jafarpour, Houston, TX
Maria M. Allen, Burpengary, Australia
alfredmayuman[@-sign]yahoo.com
(October 2011)
Dear Mr. Ates,
In September 2010, I have 5 passengers/clients interested for a private tour of Istanbul. Using TripAdvisorâs website, I found great reviews for City of Sultans (COS). So, I booked them with COS. The COS feedback from my clients was very positive, i.e. tours, hotel, and dining were all high standard. I emailed and contacted Ozgur about the amazing experience of my clients. I told him that when I go to Turkey, I would definitely book with COS.
Well, in October 2011, my group of 67 passengers recently returned from a cruise on RCCL Vision of the Seas, 10 Nights Holy Land Cruise, and visited Turkey (Istanbul and Kusadasi), Israel (Haifa and Ashdod), and Athens, Greece. For Turkey tours, I contacted Ozgur long before we went on our cruise. Whenever I have questions, he immediately emailed or call me back, like Turkey visa information, pre Istanbul packages, etc. He was extremely knowledgeable. With Ozgur, we booked all my groupâs transfers, 3 days tour of Istanbul, a day tour of Ephesus, and Pre Istanbul packages for 4 couples.
When we arrived into Istanbul, our tour guides were prompt and escorted us to the two (2) air-conditioned buses. For the 3 days Istanbul tour, COS took us to the Blue Mosque, Hagia Sophia, Hippodrome, Spice Market, Grand Bazaar, leather factory, rug company (not hard sell and no pressure), and Topkapi Palace. FYI, on our 2nd day of Istanbul tour, Ozgur was in the first bus (my bus) as the tour guide â an EXCELLENT tour guide.
For the Ephesus tour, COS outsource it to a company and we were not disappointed. My group enjoyed the Kusadasi (Ephesus), Turkey port. It was a full day tour that included House of Virgin Mary, Ephesus, pottery, and Turkish delights/nuts factories.
I HIGHLY recommend City of Sultans for all your Turkey travels. Kudos to Ozgur and his team! Everything was organized and made Turkey a fascinating country to explore - a trip of a lifetime!
THANKS SOOOOOOOOOOOO MUCH!!!
Best regards,
jngcabarlo[@-sign]verizon.net
(October 2011)
Dear Ozgur ATES
Please accept my belated thanks for everything you and your staff have done for me. I have brought back home a lot of wonderful memories of Istanbul and Cappadocia. I am still putting in order all the photos and video clips that I took with my digital camera. More than 2,000 photos/video clips combined. Without your assistance, I would not have been able to visit all the places I wanted to visit and to see almost all that I wanted to see during my limited time of stay there.
I am well aware that you are extremely busy person, some time taking care of (a little bit too demanding) customers like me. I hope that when you reach my age, say over 65 years old, you will find time to travel to whatever countries you may dream to visit. I sincerely hope that Japan will be one of them.
May I wish you best of luck in your career!
Warm regards
tmorizuka[@-sign]gmail.com
(September 2011)
Mr. Ates:
I want to thank you for the excellent tours I had with your company while in Istanbul October 8-11, 2011. On the day I arrived the weather was beautiful but the forecast for the following days was calling for rain. Without me even inquiring, you proposed that I start my tour on that day with a small group. This must have created extra logistical problems and expense for you and your team but you made it work. This was very much appreciated and I had a great tour. Eren was my tour guide for two days. He was very knowledgable, professional, courteous, cheerful, friendly, on-time, helpful, funny and more - he was great. It must be encouraging for you to know that Eren is such a harding working member your team and a good ambassador for your company. For example, when he heard that I had a room in the basement of the Ayasultan and had to ask that someone tappapers on the windows so people could not look down into my room, Eren made a call to see if they could change my room. He is always working to accommodate his clients and although my basement room was comfortable my reassigned room, thanks to him, on the fourth floor is very nice. I want to thank you, your team and especially Eren for making this a wonder stay in Istanbul. I will be posting something on trip advisor letting others know about my great experience and passing your companies name to my friends and professional colleagues.
Captain Denis Brunelle
Civil Aviation Inspector
Transport Canada
Ottawa, Ontario
dbrunelle[@-sign]rogers.com
(October 2011)
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